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cthierrymk

monthly dormancy fees or/and withdrawal fees

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Do you have a list of bookmakers charging fees in those 2 cases ? 

For example you want to withdraw 20 GBP ( your max available balance available in a bookmaker to withdraw ) and when you proceed to the withdrawal process you discover that you can only withdraw 18.5 GBP ( they keep 1.5 GBP )

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I've seen accounts being charged after a year of not logging in, but not monthly. Who has done that to you? 😮

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Tonybet does that each month, also betstars just seen it after Masters 2019....... MrGreen is different as it is fee on withdrawal

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One bookmaker said it is written in their Terms and Conditions. but they never contact customer as stipulated below :

 If your account remains dormant, after a minimum period of 30 days following Operator’s first attempt to notify you that your account has become dormant, Operator shall deduct a monthly Administration Fee from your account balance of £3 (or currency equivalent) at the time that it is deemed to be dormant. Operator shall use reasonable efforts to contact you.

The Administration Fee calculated in accordance with above shall be deducted from your account balance on the expiry of the 30-day notification period mentioned above and every 30 days thereafter at the same rate until the earlier of: (a) your account balance reaching zero when no further Administration Fee shall be deducted and your account will be closed; or (b) you ‘reactivating’ your account when no further Administration Fee shall be deducted.

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1 hour ago, cthierrymk said:

One bookmaker said it is written in their Terms and Conditions. but they never contact customer as stipulated below :

 If your account remains dormant, after a minimum period of 30 days following Operator’s first attempt to notify you that your account has become dormant, Operator shall deduct a monthly Administration Fee from your account balance of £3 (or currency equivalent) at the time that it is deemed to be dormant. Operator shall use reasonable efforts to contact you.

The Administration Fee calculated in accordance with above shall be deducted from your account balance on the expiry of the 30-day notification period mentioned above and every 30 days thereafter at the same rate until the earlier of: (a) your account balance reaching zero when no further Administration Fee shall be deducted and your account will be closed; or (b) you ‘reactivating’ your account when no further Administration Fee shall be deducted.

A dormant account in this case isn't an account that hasn't been used in 30 days.

It's saying that WHEN your account is dormant, you have 30 days to use it or you will be charged. The dormant term will probably come into effect after around 12 months I'd imagine. That's what normally happens 🙂

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