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Ok looking for advice signed up as new customer with Karamba had my 1st bet settled, went onto live chat to claim my free £10 to be told " I'm afraid bonuses have been disabled from your account. Kindly note that this was a decision made by our management team and bonuses will remain disabled on your account for the foreseeable future."  Can i do anything about it?, i have threatened to report them . Not sure if i can or whether i've just got to accept being gubbed. !!! Any advice gratefully accepted. Martin

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Hey 6tease!

Apologies for the delay in replying, Karamba unfortunately have a reptuation for being a bit unusual when it comes to crediting free bets and verifying accounts, most matched bettors don't have problems but now and then we do see issues boo!

I think I would email them to say if you do not receive your £10 free bet then you will contact IBAS (the bookmaker regulators) usually this ends out with the bookie crediting the free bet 🙂

Any issues with this please do update cheers!

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