Jump to content

Recommended Posts

Ok looking for advice signed up as new customer with Karamba had my 1st bet settled, went onto live chat to claim my free £10 to be told " I'm afraid bonuses have been disabled from your account. Kindly note that this was a decision made by our management team and bonuses will remain disabled on your account for the foreseeable future."  Can i do anything about it?, i have threatened to report them . Not sure if i can or whether i've just got to accept being gubbed. !!! Any advice gratefully accepted. Martin

Share this post

Link to post
Share on other sites

Hey 6tease!

Apologies for the delay in replying, Karamba unfortunately have a reptuation for being a bit unusual when it comes to crediting free bets and verifying accounts, most matched bettors don't have problems but now and then we do see issues boo!

I think I would email them to say if you do not receive your £10 free bet then you will contact IBAS (the bookmaker regulators) usually this ends out with the bookie crediting the free bet 🙂

Any issues with this please do update cheers!

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now